When does each Training start and finish?
Each Training starts once you enrol in them from within a membership catalog, or when you first purchase an individual Training. You will receive periodic reminders from us to keep you moving.
How long do I have access to the Training?
On the Business Success Academy Membership you will have ongoing access to the Trainings from your initial order date until the end of your membership. On an MaxED Membership, you have 90 days access for each Training.
Can I have access to more than one Training at a time?
You can have multiple Training access at the same time once you have completed the initial training sessions. For the best benefit however we recommend completing the training and the implementation of the tools into your business first before starting another Training.
Is there an order in which I complete the Trainings?
On a Business Success Academy Membership you will be guided by the Business Exceleration Blueprint and the order we believe will assist you to build and grow.
On a MaxED Membership you can choose your own order.
What learning level can I expect?*
The Training sessions and Resources are designed to be a foundation entry level. They are a very simple learning level intentionally. We have not had anyone say it was difficult.
On the MaxED Membership, if you have extensive knowledge or experience in a Training topic we suggest you do not commence that Training without first discussing your options with us.
How long is the Training Sessions part of the Training?
Initially about 2 - 2.5 hours depending on your learning speed. The training sessions consists of a downloadable workbook to work through, and is made up of modules. There are typically 8-12 modules. Each module has a video presentation of about 10-15 minutes, followed by a short quiz and a review of what you learnt. (Please note that the Building Your Plans training is one module per day for 6 days.)
How long is the Training overall?
Plan to do the initial training sessions in one go. That way you get the overall context of the topic. From there you have the remaining time in your membership to work through the resources. Our experience is that most people implement the resources within 60-90 days. This will depend on the time and effort you commit to working ON your business.
What are the Resources?
These can be simple one page documents right through to extensive information documents, spreadsheets and even other video and audio trainings, and webinars. All are simple to use and are designed to provide you with a foundation toolkit to build your business.
Where do I do the Training?
It's completely online so you can do it at your own pace wherever you learn best.
What equipment/tools will I need to complete the Training?
You will only need a computer, laptop, or tablet and an email account. A printer will also be useful for the downloads and workbook.
When do I pay for the Training?
When you click on either of the BSA program or MaxED individual Training buttons. This will take you to the relevant order page. On the BSA if you choose the Upfront Saver, an initial payment equal to 1 month will be paid with the balance due within 7 days. For the payment plan, your initial payment will be processed, followed by further instalments on the anniversary date every month until your membership concludes. For an individual Training a single payment will be paid to commence each Training.
Can I pay with PayPal?
No. We accept debit and credit card only.
How soon do I get access to the BSA or a Training?
Once your initial payment has been confirmed you will receive your access by email within 1-2 hours. We have some background work to complete to get you started. This commences your Business Success Academy or MaxED Membership.
What if I don't receive my email?
It is unusual for the system not to do what it's meant to but if it doesn't please contact us. Before that please check your email spam or junk folder. Sometimes email system automatically send it there. We suggest you make us a safe sender when you find the email.
What if I am unhappy with the BSA or a Training?
Well we don't want that to happen! Sometimes it does however so we offer a 48-hour money back guarantee. If you are unhappy with the course for any reason*, let us know and we will refund your payment within 7 days. We would appreciate notification within the first 24 hours of the course if you're not happy with the Training.
*The Training not being advanced enough is not a sufficient refund reason. We clearly state above that this is a basic entry level course.
Do I have a personal guide or contact?
Yes. You will be assigned to one of our Business Excelerators™ to keep you on track. Their role is to respond to your reviews and other questions about the Training by email. This does not include one on one coaching.
They are available to work directly with you by upgrading to one of our Business Exceleration™ Addons under the Business Success Academy Program.
Can I talk to other people on a Training?
Yes. You will have private access to our Facebook Online Academy Lounge along with other course participants.
What do I do if I need help or more information?
If you have a question related to a Training or the BSA Program, email email@example.com or call us on +61 2 86163999. Once you are enrolled in the BSA or a Training you will have your own dedicated Business Excelerator™ to keep you on track.